About Us
Bluewater Mission Statement
To provide the optimal combination of highly skilled employees, state-of-the-art equipment, and unparalleled client support services to produce accurate, clinically-relevant results that improve the lives of our patients and the healthcare providers who serve them.
Bluewater Values Statement
Bluewater strives to continue leading the laboratory industry with advanced instrumentation, expertly qualified scientists and business associates who conduct themselves with steadfast professional integrity. We pride ourselves as a trusted healthcare company dedicated to compliance, consistency, and ethical standards.
Benchmark of Quality
Accurate Solutions
Offering an optimal combination of state-of-the-art equipment coupled with industry-leading client support, Bluewater Dx provides you with confidence in decision-making and improves the quality of your care. Bluewater strives to offer real solutions to our partners by delivering timely, accurate results with expert interpretation. We take pride in exemplary lab and clinical services and constant innovation in our processes. Our comprehensive laboratory programs provide the right care at the right time for patients who have entrusted their health to your practice.
Real-Time Support
Dedicated to providing healthcare professionals the resources and tools necessary to reach their treatment goals, our onsite client support team will personally assist you with results and specimen collection questions, shipment inquiries, account updates, collection management needs and online services support. Our diversified testing panels allow us to customize testing formulated from scratch to meet your clinical needs. We stand by our client’s side from account inception to account completion.
When further action is necessary, our client service representatives have direct access to laboratory leadership to provide you with answers in real-time.
Our dedicated client service representatives can be reached at 502.538.2980 or CS@bluewaterdx.com.
Confidential Reporting
The fundamental building block of excellence for our clients is consistent performance that exceeds expectations with high levels of confidence. Bluewater has implemented sophisticated controls to ensure protection, confidentiality, and accuracy of analytical data and result reporting at every stage of the ordering, testing, and reporting process.
For more information on our confidential reporting, see our Patient Privacy Policy.
Contact Bluewater Dx
Corporate Office
221 South Bardstown RoadMount Washington, KY 40047
Office: 502.538.2980
Fax: 502.538.0352